Microsoft 365 & Copilot · consulting and training

Licences alone
don't change
how people work.

I help organisations work smarter with Microsoft 365 and Copilot: less email overload, less tool chaos, more focus for the actual work. Structured, practical and without the jargon.

Fabrizio Marra

10+ years of experience · Bank Vontobel since 2022 · Focus on large organisations · C-level coaching
The situation in many organisations

Sound familiar?

Microsoft 365 is licensed, rolled out and installed, but barely used. That is rarely a technology problem.

Teams is installed, but most people still send emails

The channel is there, the habit is not. Without support, everything stays as it was.

Files sit on local drives instead of SharePoint

Version chaos, no real collaboration, unclear backups. SharePoint is there, but people avoid it.

Copilot has been switched on, but is barely used productively

The licence runs, the value does not arrive. Without prompts and real scenarios, Copilot stays a toy.

Training has happened, but habits have not changed

A one-off training is not enough. Adoption needs follow-through and repeated nudges.

IT has rolled out, but nobody supports the people

Technically everything works. People are left alone with their questions.

Leaders don't know how to lead by example

C-level needs different examples and a different tone than the operational team.

What we work towards

And then what?

Rolling out tools is not the point. The goal is a working day with more clarity, more focus and less friction: the state we work towards together.

Less email overload, more clarity

The inbox is a mailbox again, not a workplace. Collaboration happens where it belongs: in the channel, on the document. The channel is there, and so is the habit.

Meetings with a purpose, an end and a result

Whatever can run asynchronously does: the project status is a short update in the channel. The meetings that remain are prepared and shorter. The calendar gets room to breathe.

Finding instead of searching

Files have one place, not five, and one current version. Nobody asks «can you send me that again?» any more.

Focus time that actually holds

Copilot takes over routine work where that makes sense. Notifications are bundled, the team knows when someone is reachable. Your people get back to what you hired them for.

Not wishful thinking: at a Swiss private bank, participants reported 90.2% clarity after the training, with 97.9% positive feedback across 712 responses.

Where do you stand today? Modern Work Check in 6 minutes →

Services

What I do

Three areas that complement each other and start where adoption actually happens: with people.

M365 training & adoption

Practical training for teams at different experience levels, from Teams and SharePoint to Power Automate and Viva. Including C-level coaching.

Learn more →

Copilot adoption & enablement

I enable employees and leaders to genuinely use Copilot in their own working day. Including C-level coaching.

Learn more →

Strategic M365 consulting

Analysis, clear recommendations and a workable roadmap for organisations that want to fundamentally rethink how they use Microsoft 365.

Learn more →
My clients

Who I work with

From private banking to architecture practices, from large corporations to small businesses.

ABB Bank Vontobel HSLU Lucerne University of Applied Sciences HSLU Alumni Mediapulse Schwyz Tourismus Uri Tourismus Culturepartner Berlin bildungsQuali Wiege der Schweiz CAS Architekten DEON Architekten G&A Architekten Scherrer Haus Haller Y-connect Wohnidee Luzern Geier. Die Bäckerei Odermatt Ideen-Schreinerei Kreative Metallgestaltung Christen
At a glance

Six steps to a result

From the first enquiry to the close: clearly structured, no detours.

  1. 01 Intro call

    30 minutes, free. I understand your situation and clarify whether and how I can help.

  2. 02 Analysis & briefing

    I analyse how Microsoft 365 is used today and put goals and constraints in writing.

  3. 03 Concept & proposal

    You receive a tailored concept with a timeline and transparent pricing.

  4. 04 Delivery

    Workshops, coaching or hands-on support: structured, documented and on schedule.

  5. 05 Documentation

    All results, recommendations and actions are written up.

  6. 06 Follow-up

    Optional: re-measurement, review or continued engagement, depending on what you need.

References

What clients say

I collect authentic feedback in my enterprise projects. Here are the results.

712responses from training
sessions and e-learnings
95%were satisfied to
very satisfied
100%5-star reviews
on Trustpilot

«His know-how around Microsoft 365 is immense and he always has a solution ready. Fabrizio takes his time and is open to any question.»

Roy Keller · June 2025 · Trustpilot

«Structured, flexible, competent and personable. He quickly grasps the issues and suggests helpful solutions.»

Ramon Gisler · April 2024 · Trustpilot

Reviews were originally written in German and translated here.

★ ★ ★ ★ ★ 100% rated 5 stars · Trustpilot TrustScore 4.3/5

The full story: case study of a Swiss private bank →

Ready for the first step?

Book a free 30-minute intro call. No sales pitch, no obligation.

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